Task: - Perform customer analysis to identify trends and opportunities to generate revenue - Build positive relationships with customers to maintain and build the customer base - Monitoring and maintaining customer satisfaction - Handling customer complaints - Managing customer communications related to new products and services - Collaborate with sales team to personalize marketing and sales interactions - Adaptation and further development of the sales documents and other marketing measures - Strengthen customer loyalty - Ensure customer satisfaction - Use social media to address customers - Understand the competition