Analyzed, built, and launched a tailored-made service Engineered and implemented the business goals Designed a marketing and content strategy based on client research, customer journey, and business goals Pitched the service offers to stakeholders Oversaw day-to-day operations including scheduling meetings with teams and partners Developed pitch deck presentation slides and other forms of media to present the service offering Managed inventory, bookkeeping, and communicated across teams and clients Organized onboarding session for the newly hired Coordinated all appointments and communicated with internal and external clients

Generated and supported new clients and boosted relationships with stakeholders Accelerated clients satisfaction through in-depth analysis of customer journey, and ensuring clients' expectation is aligned with business goals Created slideshows and presented business offerings to clients Managed itineraries, scheduled team meetings, and provided professional administrative support to teams Supported in various projects and other administrative tasks assigned Ensured project outcome was successful by liaising with teams across departments in executing deliverables