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About

I drive growth, retention, and execution by connecting sales, account management, customer experience, and operational excellence. I turn complex client needs into long-term partnerships through clear structure, strong engagement, and measurable business outcomes.

I work at the intersection of sales, account management, and customer operations, helping organizations grow and retain customers through clear execution and strong relationships. I turn complex client needs into practical actions by aligning stakeholders, processes, and priorities across the customer lifecycle.

My experience spans account ownership, customer service leadership, and cross-functional coordination in international environments. I bring a structured, process-oriented mindset, strong communication skills, enabling me to build trust, improve performance, and develop long-term partnerships.

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Skills

Business Communications

Cross-functional Team Leadership

Customer Escalation Management

Open for

fulltime

Work Experience

Brambles

2024-09 - 2025-10

Workplace
Account Manager /Sales/ Customer Service
Location

Aargau

Employement type

fulltime

Academic Experience

Åbo Akademi University -

 

2015.11 - 2020.01

Bachelor of Arts, BA in Leadership (Education)