Agnieszka Ortner
Location
Zürich
Field of Study
Hotel Management
Expertise
Customer Service
About
Great interpersonal skills, customer service specialist with over 20 years of experience in various fields, effective communicator, ability to handle rapidly changing schedules and shifting work priorities, comfortable using own initiative to resolve problems, skilled in administrative work, detail-orientated and efficient work ethics, enjoys the work with people from various multicultural backgrounds, always open to learning something new, adapting fast to change, flexible work attitude.
Open for
fulltime
parttime
Work Experience
Yardbird Southern Fried Chicken, Zürich
2022-02 -
Customer Service
Zürich
parttime
Responsible for restaurant preparations and dinner service, handling business operations, customer service and complaints. Working part-time to support my studies in clinical homoeopathy.
Atlantis by Giardino
2018-03 - 2020-04
Customer Service, Chef de Rang
Zürich
fulltime
Responsible for the preparations and service in the restaurants, private and commercial events, customer service and support. Also responsible for breakfast and lunch operations, handling complaints, welcoming and caring for VIPs.
VAVA Concept Ltd
2016-07 - 2018-10
Operations Support
Zürich
parttime
Helping out and supporting with customer service, customer relations, market research & acquisition, social media management, blog maintenance, and email management.