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About

COMMERCIAL & CLIENT STRATEGY LEADER | BUSINESS & CRM TRANSFORMATION

Strategic Sales Operations executive with 15 years of experience bridging the gap between high-scale technology and human performance. As a Salesforce Certified Platform Administrator, I build scalable, AI-ready global sales infrastructures. As an IMD-trained Executive Coach, I specialize in the 'last mile' of operations—driving adoption, coaching leadership, and managing the psychological shift of digital transformation. I don't just implement systems; I build the high-performing cultures that use them to win.

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Skills

Customer Relationship Management (CRM)

Executive Coaching

Salesforce.com Administration

Open for

fulltime

freelancer

Work Experience

Freelance

2025-03 - 2026-05

Workplace
Commercial Transformation Consultant
Location

Graubünden

Employement type

fulltime

Architecting end-to-end Salesforce ecosystem migrations and commercial transformations for global clients in Financial Services, Real Estate, Data Centers, Pharma, and Manufacturing. Implementing Agentic Workflow Orchestration and custom Claude Artifacts to automate client insights, reducing manual reporting cycles and boosting commercial productivity. Designed scalable governance structures that unify pipeline visibility and forecasting accuracy, directly improving decision-making for C-suite leadership. Managing full project lifecycles autonomously, utilizing Executive Coaching methodologies to drive cross-functional alignment

Academic Experience

IMD Business School -

 

2025.09 - 2026.04

Master of Science, MSc in Executive Coaching