Enhanced and expanded existing campaigns across multiple international markets, including Germany and Italy. Engaged in proactive client communication for upselling opportunities. Contributed to account setups, ensuring XML feed integrity, URL source tracking, cost-per- click optimization. Acted as the point of contact for technical issues and bug resolutions for all customers. Managed client campaigns worth over 800,000 Euro in monthly revenue.

Played a crucial role in implementing improvements, developing guidelines for new features, and conducting thorough testing. Employed Agile methodologies to regularly plan sprints, review progress, and hold daily team meetings, improving project coordination and flexibility. Played a significant role in defining and improving Use Cases, Business Rules, and User Stories to ensure they align with the overall business strategy and goals. Assisted the integration of new clients by providing training, evaluating their existing business processes, and incorporating any missing functionality.

Developed strategic business plans and provided high-level insights to stakeholders, including airline CEOs, board members, investors, and ambassadors. Led the integration of the clients with over 100 sales partners, ensuring seamless operations and expanding the company's market reach. Achieved an increase on number of passengers processed by the system, from 500,000 to 6,000,000 passengers. Initiated and managed the launch of a new business line, resulting in a 100% boost in customer revenue. Successfully implemented a customer's entire business workflow into an existing Charter management product.

Collaborated closely with development teams to translate business needs into functional specifications, facilitating the development and implementation of software solutions. ·Redesigned sales channels for an ongoing project to increase sales opportunities which increased airline revenues 80.000 Euros yearly Assisted in the development of detailed project plans and timelines, facilitating effective project management and timely project completion. Oversaw the SaaS migration of 3 airlines.