
Bradley Andersen
About
Mentor | Community Builder | Kubestronaut | B2 German | I unify + grow people + processes.
I’m a Principal-level Technical Account Manager and Solutions Architect with more than 20 years of experience spanning software engineering, technical leadership, and post-sales delivery. A dual US/Swiss citizen based in Basel, I thrive in global, cross-functional environments where customer success, platform strategy, and business growth intersect. I’ve helped build and scale Professional Services, Customer Success, and Solution Architecture functions at high-growth startups and global tech companies. Often the first TAM, CSM, or architect, I’ve defined playbooks, helped hire and mentor global teams, and driven more than 4x customer growth and 6x ARR growth through repeatable, outcome-driven processes. I’m an alumnus of GitLab’s CEO Shadow Program, an active CNCF Mentor and Community Manager, and a strong advocate for mentorship, automation, and customer-first thinking. If you're looking to build or scale a customer-facing technical team that drives measurable impact, let’s talk.