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About

Experienced Supply Chain Professional

As an experienced Supply Chain Professional with 20 years’ experience, I have overcome most challenges to get the cargo on time and within cost to its destination. 
Enthusiastic Customer Service & Logistics Manager with an Analytical and Agile mindset and with an economics degree. Proven experience in multicultural and international environments. A self-starter and a quick learner. Versatile skill set with experience in IT support, Training, Project- and Tender Management, Customer Service and competent in everything logistics.

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Skills

Agile Methodologies

Analytical Reasoning

Customer Service

Excel

SAP Materials Management (SAP MM)

Scrum

SharePoint Administration

Open for

fulltime

cofounder

Work Experience

Panalpina Management AG

2016-11 - 2020-02

Workplace
Corporate Rate Application Consultant SAP TM
Location

Basel-Stadt

Employement type

fulltime

• Trained approx. 200 people in several countries (DE, AT, FR, MX, HU, NL, BE) on processes and templates in order to ensure that SAP TM Go-live countries are prepared for the ramp-up. • Create, Read, Update and Deletion of the Global Rate Management SharePoint sites • Supporting the Country Project Team/Rate Stewards on Rate collection and charge calculation matters as part of the system roll-out and preparation thereof. • Evaluation and functional testing of SAP TM Charge Management Standard functionalities. • Make sure that all rate types required for UAT can be thoroughly tested by ensuring the availability of rates as per test cases. • Provide 1st level support during hyper-care phase for go-live countries and 2nd level support to our Prague and Wuhan BSC.

RN Laboratories AG

2020-07 - 2021-07

Workplace
International Customer Service & Logistics Manager
Location

Basel-Landschaft

Employement type

fulltime

• Demand planning • Confirm customer orders • Organize transports to customers • Prepare all transportation documents • Dangerous goods officer • Send required documents (COA, MSDS etc.) to customers and logistic partners • Implementation of SAP S4/HANA Modules MM/SD • Reporting of achievements and issues to board members • Report improvement of process and unmet customer needs to board members

Panalpina Management AG

2013-10 - 2016-10

Workplace
Corporate Tender Manager Energy Solutions
Location

Basel-Stadt

Employement type

fulltime

• Lead, Coordinate and support the sales organization by preparing competitive, top quality proposals in response to RFQs/RFIs/RFPs received from O&G Accounts / Bid Owners in close cooperation a and alignment with relevant internal stakeholders. • Coordinate communication for Bid Owners adherence to corporate sales standards, other internal processes, where relevant to Tender Management. • Maintain as per defined SOP - Tender Management Toolbox and subsequent generic templates / Value Proposition – Reference-, Stakeholder List & Contracts Register • Develop topic & functional specific write-up, align & finalize with respective ISP, Product and other functions. Eg. Modular write-ups for Air & Ocean, QHSE + Security, Compliance, HR, Finance, BIM, etc. which could be used in proposals to customers. • Coordinate general Energy Solutions Management support requests, e.g. assistance on PPT Presentations etc. • CRUD of the Energy Solutions SharePoint Site