Joinup
Eleonora Balbi

About

MSc in Psychology & Adventurer

With a passion for the outdoors, I decided it was time to leave the field of neurocognition research and to get exposed to the elements more often. After spending a year carrying my tent around the world and fixing flat tires without any spare tubes, I set my focus to help more than 30 million people to enjoy the outdoors. I am now looking for a new challenge, where I can combine my product management skills and my analytic mindset with psychology and (ideally) the outdoor industry.

Social Media:

Skills

Agile Leadership

Agile Project Management

Cognitive Psychology

Customer Interaction

Customer Surveys

Data Analysis

Digital Product Development

Digital Project Management

English

French

German

LaTeX

Neuropsychology

Psychology

Python

RStudio

UX

Open for

fulltime

cofounder

parttime

mentoring

Work Experience

komoot GmbH

2020-04 - 2022-04

Workplace
B2C Support Manager
Location

Remote

Employement type

fulltime

Developed and lead internal workshops on feedback, de-escalation techniques, and process optimization Onboarded new employees Handled a large volume of user requests via e-mail

Swiss Distance Learning University

2017-11 - 2019-07

Workplace
Scientific Research Assistant
Location

Valais

Employement type

parttime

Research assistant in the field of neurocognition Special focus on memory research Wrote scripts for statistical analyses in R independently Independent design of memory experiments with PsychoPy and Lab.js

UPK Basel

2017-01 - 2017-06

Workplace
Scientific Research Internship
Location

Basel-Stadt

Employement type

internship

Research assistant at the Center for Affective, Stress, and Sleep Disorders Primary focus on heart rate variability during sleep and its influence on insomnia Secondary focus on the relationship between depression and sleep and the influence of sport therapy Independent statistical analyses with SPSS

Freelance

2019-06 - 2020-04

Workplace
World by bike
Location

Remote

Employement type

freelancer

Self-supported bicycle trip around Europe, Asia and Africa Developed awareness of the difficulties that can come with cycling in various different countries Used analytical skills to find the cause of creaking sounds Extensive use of "hand and feet" communication Successfully managed to stay hydrated (on most days) Creative solutions to fix holes in my tent and sleeping mattress

ESS Montana

2011-12 - 2014-04

Workplace
Snowboard Instructor
Location

Valais

Employement type

fulltime

Evaluated clientele's technique and skill level to improve their riding at their desired pace Developed riders skill level from beginner to advanced in private and group lessons Coached beginner and intermediate freestyle techniques to numerous riders aged between 4 and 80 years in English, German and French

Freelance

2022-09 -

Workplace
Workshop Leader and Speaker
Location

Remote

Employement type

freelancer

Leading workshops and holding presentations for companies on various psychological processes (e.g. mental health and sports, learning and memory, motivation,...)

Freelance

2019-08 -

Workplace
Author Adventure Blogs
Location

Remote

Employement type

freelancer

Writing blog articles for various companies and websites about outdoor adventures (camping, bike travel, events,...)

komoot GmbH

2022-03 - 2023-05

Workplace
Product Manager B2C Support
Location

Remote

Employement type

fulltime

• Strategic yearly and quarterly planning for the further development of the product • Coordinating projects between designers and developers • Leadership and mentoring a team of 4 customer support managers • Statistical reports of daily, weekly and monthly perfor- mance and communication of these to other product squads

Academic Experience

University of Bern -

 

2017.08 - 2019.06

Master of Science, MSc in Psychology

University of Bern -

 

2014.08 - 2017.06

Bachelor of Science, BSc in Biology

University of Bern -

 

2014.08 - 2017.06

Bachelor of Science, BSc in Psychology