
Holly Pearson
Location
Valais
Field of Study
Public and Digital Communication
Expertise
Client Success, Digital Media, Native English
About
Experienced Client Relations Manager
Experienced client relations and program manager with a demonstrated history in tech, video, online media, business development and community relations. Skilled in public and digital communication, teamwork, leadership, and implementation strategy. Strong communication background with an Honours Bachelor's Degree in Speech Communication and Environment from the University of Waterloo. Note that I am a Canadian citizen and while I currently do not have a work permit for Switzerland, under the terms of the Youth Mobility Program I can receive a work permit within 6 to 8 weeks.
Social Media:
Skills
Business Communications
C-Level Presentations
Communications
Customer Relationship Management (CRM)
Customer Service
Google 360 Suite
Microsoft
Online Video Production
Public Speaking
Social Media Communications
Social Media-Marketing
Team Leadership
Teamwork
Time Management
Video Editing
Video Production
Open for
fulltime
Work Experience
Vidyard
2018-01 - 2019-04
Implementation Manager
Remote
fulltime
Lead the customer onboarding and engagement with the Vidyard platform. Consult with customers and configure the Vidyard solution to their goals and objectives. Provide best practices and training for both technical and non-technical users. Ensure a best in class customer experience.
Traction on Demand
2019-04 - 2020-05
Video and Broadcast Producer
Remote
fulltime
Streamlining communications through video is becoming one of Traction on Demand's highest priorities. As the Video and Broadcast Producer, I am responsible for producing engaging video content across channels and audiences for internal and external communication.
Vidyard
2020-05 - 2022-05
Senior Customer Success Manager
Remote
fulltime
At Vidyard, we help achieve your business needs through the strategic use of video. As a Customer Success Manager, I work with customers to ensure they gain the full value of the Vidyard platform by sharing best practices and strategies for managing, publishing, optimizing and tracking content to multiple channels.
Uscreen
2022-12 -
Customer Success and Implementation Manager
Remote
fulltime
Uscreen is a Washington D.C. based video monetization SaaS company that helps content creators distribute their content safely and profitably, online or through over-the-top (OTT) devices. Our powerful, yet simple-to-use platform is home to over 5000 creators from a variety of industries. From entertainment and educational channels, to fitness and yoga experts, our turn-key solution allows anyone to monetize videos with success. All that and more, with zero coding skills required.
Academic Experience
University of Waterloo, Ontario, Canada -
2011.08 - 2015.05
Bachelor of Arts, BA in Public and Digital Communication, Honours