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Ingrid Christolomme

About

Marketing Director, C-Suite

Accomplished leader with 20 years of comprehensive marketing experience spanning across strategic planning, e-commerce, digital product & services offering, brand development and customer marketing. 
Successful track record in B2B and B2C in both large global organisations and SMEs. Generated new revenue streams in multiple industries and segments like mobility, FMCG and data services. Boosted sales through demand generation and omnichannel marketing strategy, lead-to-revenue campaigns, and effective PaaS portfolio management.  
Excellent influencing and relationship building skills in both public and private sector. Successfully led business transformation to drive growth, transition to digital & PaaS services and built high-performing teams. Recognised as a charismatic leader, able to set & support clear vision and innovative strategy as well as aligning execution to achieve ambitious goals. 

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Open for

cofounder

fulltime

parttime

Work Experience

Geneva Public Transport

2017-12 - 2022-06

Workplace
Head of marketing, e-commerce, digital and product management
Location

Geneva

Employement type

fulltime

 Boosted sales through new omnichannel demand generation program (from 0,5% to 4% YOY since year 1)  Transformed value proposition from public transport product to global mobility platform services through digital transformation (ROI x 3)  Developed portfolio offering and tailored marketing tactics for B2B, B2G and B2C segments (+ 20% clients acquisition rate)  Built the first regional Mobility-as-a-Service app (MaaS) in collaboration with public transport of Lausanne (TL)  Elevated team from support function to best-in-class revenue generation department (3 rewards)  Appointed strategy counsellor to build company’s 2030 global strategy  Coordinated a team of 10 people

RELX Group

2014-09 - 2017-04

Workplace
Branding and Marketing Manager
Location

Neuchâtel

Employement type

fulltime

RELX Group, formerly Reed Elsevier, is a World-leading provider of analytics and predictive data solutions for professionals across scientific, legal, business and trade exhibition industries (5,7B£ turnover, top 30 companies in the FTE 100, market capitalization of 21,7B£, 28,500 employees).  Increased brand licensing revenues through portfolio transformation (3 industries, 8 global brands)  Contributed to new corporate brand transition (3 countries)  Supported marketing activities for engagement program to create brand advocates (+ 45 members/year)  Structured Marketing department and developed licensing business model for branding services to increase revenue stream with no impact on FTE (+10M$ turnover)

Kenwood Ltd

2011-07 - 2014-08

Workplace
Global Communications Manager
Location

Remote

Employement type

fulltime

Kenwood is a small domestic appliances manufacturer and global leader in food preparation, part of DeLonghi Group (1,6B€ turnover, 6,000 employees).  Built new global brand positioning and international communication strategy to capture new customers segments (+8% market share, 80 countries)  Created related advertising campaigns (TV, print, outdoor, web)  Recommended media strategy and monitored investments across 32 countries (+18% awareness)  Designed internal communication tools (newsletters, Intranet, events)  Managed graphic studio (200 product literature and packaging in 6 months)  Coordinated a team of 3 people

Nexity Residenziale

2009-12 - 2011-06

Workplace
Marketing Manager Italy
Location

Remote

Employement type

fulltime

Italian branch of Nexity, fully integrated real estate Group, among leaders in Europe (2,8B€ turnover, 6,000 employees).  Defined communication and brand image strategy (600 SKU in 2 years)  Developed and implemented marketing plans for 15 products in 3 regions (above and below the line)  Managed digital marketing campaigns (+20% return rate vs 2009)  Created communication supports for sales and after-sales staff  Monitored marketing investments and delivered within agreed budget  Coordinated a team of 2 people, 3 agencies and 60 suppliers

5one Marketing

2006-12 - 2009-08

Workplace
Senior Consultant
Location

Remote

Employement type

fulltime

5one is a Boutique consulting part of MasterCard specialised in shopper insights analysis and strategic marketing for retail & consumer goods companies.  Participated in 5 customer segmentations projects involving 10M customers, worked within 2 different industries in 6 countries  Extended networking to top managers preparing and leading 10 workshops involving 150 people in clients’ organization  Defined and implemented CRM strategies by coordinating several cross-functional teams (average team size of 15)  Used shopper insights to plan marketing activities and maximise client profitability: 1/ 20 point of sales initiatives, achieved up to 45% response rate (vs average of 20%), 15M incremental volume and around 1M€ profit margin (+27% vs plan) 2/ 100 direct mailing campaigns over 8 months in 2 countries for 5M active customers with first 10 campaigns achieved 61M€ activated sales (vs 40M€ target) and 14M€ additional turnover

E.Leclerc

2002-03 - 2005-08

Workplace
Store marketing executive
Location

Remote

Employement type

fulltime

E.Leclerc is the French leader in mass retailing with over 600 stores and a turnover of 35B€.  Held responsible for all the marketing initiatives of one of the biggest stores in South of France (4500 m² sales area, 200 employees, 52M€ turnover)  Developed CRM for account acquisition (+12% per year vs 5% target)  Launched e-commerce activity. Increased basket size of 60% vs in-store)  Designed POS facing solutions (+10% category growth in 6 months)  Negotiated advertising sites and conducted media-planning  Cut the 850K€ marketing budget by 30% maintaining performance