
Iolanda Freitas
Field of Study
Business, Management and Marketing
About
Marketing | Accounts | Operations
I embarked on my professional journey in the realm of Marketing and Business Development, gradually advancing into roles encompassing Account Management and Operations. My passion lies in tackling the most demanding projects, both professionally and personally. I thrive on multifaceted responsibilities and possess a knack for seamlessly adapting to diverse environments, all while meticulously organizing and executing tasks. I excel when the pressure is on, relishing challenges and pursuing improvement. My creative disposition and boundless energy extend to both my personal and professional endeavors, defining me as an individual committed to innovation and driven by an unwavering spirit.
Social Media:
Skills
Account Developement
Account Marketing
Account Portfolio Management
Account Sales Strategies
Business Analytics
Business Documentation
Business Operations
Business Opportunities
Confluence
Coordination Of Projects
Corporate Social Media
English
Global Logistics
HTML Emails
JIRA
Microsoft Applications
Product Management
SEO
Open for
internship
fulltime
thesis
Work Experience
Q-BETTER SA
2021-10 -
Account Manager
Braga
fulltime
With roles of Business Operations (Projects, Partners and all engaging; monthly and yearly sales analyses and forecast; Invoicing and Balances), Product Management (Benchmarking; Solutions’ Documentation, Guides and Use Cases), Administration (Policies and Contracts; Terms and Conditions; Internal and External Documentation) and Logistics (Extra-EU market and all engaging; Stock and Orders Management; Complaints)
Q-BETTER SA
2021-07 - 2021-10
Marketing and Business Development
Braga
internship
With Marketing (monthly reporting; segmentation of DB; content creation; Google Ads) and Business Development related roles (benchmarking; new prospects; follow-ups)
FUJITSU
2020-04 - 2020-09
Service Desk Agent
Braga
fulltime
Incident and E-mail Management; FAQs and Knowledge Base Creation
Academic Experience
Universidade do Minho -
2020.09 - now
Master of Business Administration, MBA in Management and Business
Universidade do Minho -
2017.09 - 2019.07
Bachelor of Arts, BA in European Languages and Literatures