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Iolanda Freitas

About

Marketing | Accounts | Operations

I embarked on my professional journey in the realm of Marketing and Business Development, gradually advancing into roles encompassing Account Management and Operations. My passion lies in tackling the most demanding projects, both professionally and personally. I thrive on multifaceted responsibilities and possess a knack for seamlessly adapting to diverse environments, all while meticulously organizing and executing tasks.

I excel when the pressure is on, relishing challenges and pursuing improvement. My creative disposition and boundless energy extend to both my personal and professional endeavors, defining me as an individual committed to innovation and driven by an unwavering spirit.

Social Media:

Skills

Account Developement

Account Marketing

Account Portfolio Management

Account Sales Strategies

Business Analytics

Business Documentation

Business Operations

Business Opportunities

Confluence

Coordination Of Projects

Corporate Social Media

English

Global Logistics

HTML Emails

JIRA

Microsoft Applications

Product Management

SEO

Open for

internship

fulltime

thesis

Work Experience

Q-BETTER SA

2021-10 -

Workplace
Account Manager
Location

Braga

Employement type

fulltime

With roles of Business Operations (Projects, Partners and all engaging; monthly and yearly sales analyses and forecast; Invoicing and Balances), Product Management (Benchmarking; Solutions’ Documentation, Guides and Use Cases), Administration (Policies and Contracts; Terms and Conditions; Internal and External Documentation) and Logistics (Extra-EU market and all engaging; Stock and Orders Management; Complaints)

Q-BETTER SA

2021-07 - 2021-10

Workplace
Marketing and Business Development
Location

Braga

Employement type

internship

With Marketing (monthly reporting; segmentation of DB; content creation; Google Ads) and Business Development related roles (benchmarking; new prospects; follow-ups)

FUJITSU

2020-04 - 2020-09

Workplace
Service Desk Agent
Location

Braga

Employement type

fulltime

Incident and E-mail Management; FAQs and Knowledge Base Creation

Academic Experience

Universidade do Minho -

 

2020.09 - now

Master of Business Administration, MBA in Management and Business

Universidade do Minho -

 

2017.09 - 2019.07

Bachelor of Arts, BA in European Languages and Literatures