
Jessica Steiner
Location
Vaud
Field of Study
Hospitality Management
Expertise
Operations, Customer relations, Supply chain & logistics
About
Ops mgmt | Supply chain | Partnerships
I am a dedicated, pragmatic and motivated individual looking to exchange knowledge in the services and technology sector. My main areas of expertise are customer relations, service operations steering, supply chain and partnership management. I work with the center objective of finding win-win solutions that bring value to all stakeholders, including the end-customer, the key partners as well as the company itself. Attentive to human relations and keen on intercultural exchange, I enjoy working in a team and sharing knowledge. I strive to integrate inputs from each member and am convinced that a balanced skills allocation is the fundamentals for individual as well as global performance and growth. My origins, my studies along with a career in airlines led me to live & work in different places with different cultures and speak fluently five languages. Flexibility, great sense of empathy and continuous learning have been my key complementary skills to succeed in each environment. Happy to get to know you!
Social Media:
Skills
Customer Experience
Customer Relationship Management (CRM)
Export
International Logistics
Supply Chain Operations
Open for
fulltime
Work Experience
Grand Mezcal
2022-05 - 2023-05
Head of Operations
Remote
fulltime
Swiss Intl Air Lines
2017-11 - 2021-10
Head of Lounges
Zürich
fulltime
Swiss Intl Air Lines
2015-10 - 2017-10
Lounges Manager
Zürich
fulltime
Academic Experience
Ecole hôtelière de Lausanne -
2006.08 - 2011.02
Bachelor of Science, BSc in Business and Hostpitality