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Jessica  Steiner

About

Ops mgmt | Supply chain | Partnerships

I am a dedicated, pragmatic and motivated individual looking to exchange knowledge in the services
and technology sector.
My main areas of expertise are customer relations, service operations steering, supply chain and partnership management.
I work with the center objective of finding win-win solutions that bring value to all stakeholders,
including the end-customer, the key partners as well as the company itself. Attentive to human relations and keen on intercultural exchange, I enjoy working in a team and sharing knowledge. I strive to integrate inputs from each member and am convinced that a balanced skills allocation is the fundamentals for individual as well as global performance and growth.
My origins, my studies along with a career in airlines led me to live & work in different places with
different cultures and speak fluently five languages. Flexibility, great sense of empathy and
continuous learning have been my key complementary skills to succeed in each environment. Happy to get to know you!

Social Media:

Skills

Customer Experience

Customer Relationship Management (CRM)

Export

International Logistics

Supply Chain Operations

Open for

fulltime

Work Experience

Grand Mezcal

2022-05 - 2023-05

Workplace
Head of Operations
Location

Remote

Employement type

fulltime

Swiss Intl Air Lines

2017-11 - 2021-10

Workplace
Head of Lounges
Location

Zürich

Employement type

fulltime

Swiss Intl Air Lines

2015-10 - 2017-10

Workplace
Lounges Manager
Location

Zürich

Employement type

fulltime

Academic Experience

Ecole hôtelière de Lausanne -

 

2006.08 - 2011.02

Bachelor of Science, BSc in Business and Hostpitality