Designed and implemented integrations connecting Beekeeper with HR, payroll, and LMS systems using APIs, SSO (SAML), SFTP/batch sync, and Workato automation. Led technical onboarding and rollout for customers, translating requirements into scalable integration solutions and reliable workflows. Investigated complex integration issues using internal/external logs and API tooling, resolving edge cases and improving system reliability. Partnered with Product, Engineering, and Customer Success to surface patterns from customer issues, improve documentation, and feed actionable insights into product development. Developed implementation best practices, runbooks, and training material to enable consistent delivery across the team.

Built and maintained full-stack web applications, contributing to product development from concept through delivery. Created prototypes, wireframes, and demo assets to communicate product ideas and validate workflows with stakeholders. Improved codebase quality through refactoring, testing, and documentation across multiple projects. Organised internal knowledge-sharing sessions to explore new tools and share engineering best practices.

Contributed to front-end development for 10+ web applications in collaboration with a distributed team. Built a CRUD web application with REST API integration and tested endpoints using Postman. Supported website content updates and SEO improvements for 5+ customer sites.