Luz Hitters
About
Creative Implementer โ turning strategy into action across business, energy & technology | Consultant | ETH Applied Technology
I'm a ๐๐ฟ๐ฒ๐ฎ๐๐ถ๐๐ฒ ๐๐บ๐ฝ๐น๐ฒ๐บ๐ฒ๐ป๐๐ฒ๐ฟโthe person who takes a strategy, technical idea, or half-formed plan and turns it into something real. At the intersection of business, economics, and technology, I help move things forward from every side of the table. โ ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐: I've built strategic advisory experience across industries, from financial institutions and insurance to arts and entertainment. I assess where an organisation stands today and help define where it needs to go, without losing sight of what can actually be implemented. My work has included shaping the direction of banking transformation initiatives, defining future processes and technologies in insurance, and advising on retail distribution decisions in the entertainment industry. I stay curious beyond work, travelling widely and following geopolitics and economics. My background in economics, finance, and applied technology keeps me focused on practical, forward-looking solutions. โ ๐๐ฟ๐ฒ๐ฎ๐๐ถ๐๐ถ๐๐: I work authentically, bringing an out-of-the-box perspective shaped by studying art and working across very different fields. Whether finding funding, building a more efficient workflow, or crafting communication that resonates, I look for the angle that turns a stuck problem into a solvable one. Most problems are opportunities viewed from the wrong angle. โ ๐๐ฐ๐๐ถ๐ผ๐ป: I've led complex delivery work in tightly regulated financial environments, managing platform-transformation programmes, M&A integrations and migrations, and translating business requirements into implementation plans that deliver on time, on budget, and with genuine stakeholder buy-in. I've brought that same execution beyond finance: founding and running HITxHIT from concept to launch, and helping drive ECM Recordsโ shift to streaming. More recently, Iโve applied it to energy and industrial technology, completing ETH Zurich CAS programmes in Applied Technology for Energy and Manufacturing. Understanding how something is built and powered is the first step towards making sure it actually happens.
Open for
cofounder
fulltime
mentoring
Work Experience
MMG Management Consulting
2026-07 -
Manager
Zรผrich
fulltime
- Advised senior stakeholders on the strategic direction of banking transformation initiatives and on future operating processes and technologies for insurance clients. - Led programme management for large-scale transformation and integration initiatives, overseeing cross-functional teams across business, IT, and external vendors. - Played a key role in the opening of the firm's office in Spain, contributing to strategic setup and market entry. - Managed account management and sales activities, developing project pitches and RFQ responses, and successfully closing and sustaining project engagements over several years. - Acted as Cutover Manager for a trading platform go-live, leading a team of 40+ through migration gates, readiness criteria, runbooks, dress rehearsals, and post-go-live stabilization for complex financial products. - Served as Stream Lead for the international post-merger operational integration of FX products following a cross-jurisdiction private bank acquisition, mapping end-to-end workflows and coordinating implementation and training. - Defined country-specific operational requirements as part of a global AI transformation initiative for a leading insurance group. - Acted as IT Stream Lead defining requirements for an institutional, centrally cleared financial derivatives offering in a 24/7 operating environment. - Provided PMO governance for initiatives involving 50+ stakeholders, including RAID management, budget monitoring, and executive reporting. - Led university partnerships and design thinking activities with top-tier Swiss universities for the financial and energy industries.
HITxHIT
2019-04 - 2024-12
Founder & Director
Zรผrich
cofounder
- Managed project planning, budgeting, stakeholder coordination, and delivery quality across multidisciplinary creative initiatives. - Oversaw the publication of books and magazines, covering contractual negotiations, distribution, and promotion. - Organized events such as exhibition openings and editorial launches at museums, galleries, and festivals across Europe and Latin America. - Created pitch materials, visual narratives, digital publications, and stakeholder presentations to communicate projects to diverse audiences. - Secured public and private funding and built partnerships with public institutions, cultural organizations, and private sponsors.
ECM Records
2017-10 - 2021-12
Project Manager, Digital Strategy
Other
parttime
- Coordinated implementation activities with vendors, industry partners, distribution teams, and internal business and IT stakeholders. - Supported digital publishing, content workflows, and metadata-related processes through a major industry-wide digital transformation. - Coordinated cultural initiatives in South Korea, supporting sponsorship requests, archiving, event setup, and promotion. - Managed the company archives, leveraging them for communications and content creation via video production, podcasting, and social media management.
CRAFT CG
2017-04 - 2017-09
Intern
Other
internship
- Managed social media communications and digital channels. - Gained journalism experience interviewing people across culture, media, production, and architecture. - Supported sales efforts and meeting coordination with top-tier architecture and construction companies in North America.
Academic Experience
ETH Zurich -
ย2026.07 - now
Master of Science, MSc in Applied Technology
University of Manchester -
ย2018.08 - 2019.09
Master of Arts, MA in Contemporary Arts
University of Zurich -
ย2020.12 - 2021.12
Master of Arts, MA in Banking & Finance
Universitร di Bologna (Italy) -
ย2015.01 - 2017.09
Bachelor of Arts, BA in Economics