Internal team leadership initiatives (coordination, design, communication and implementation) Data gathering and analysis (collection of client requirements, extraction of relevant insights)

Client management (daily contact with clients to provide advice on the company’s products and services) Data tracking of client product usage, identifying adoption patterns and improvement opportunities.

Internal stakeholders’ engagement (support company managers to take decisions based on relevant and up-to-date information) Designing data visualisation reports, ensuring stakeholders had access to timely, accurate insights.