Mikael Rouge
Location
Zürich
Field of Study
Business School
Expertise
Sales and team management
About
Account Manager
Sales specialist with 4 years of commercial background and experience in lead acquisition and team management. I sharpened my customer relationship management skills and achieved a conversion rate of 75% upon second month of work and raised it to 80% within 2 years. Eager to further my career in sales and leverage my customer needs analysis skills into the start-up industry, where I can exceed targets.
Social Media:
Skills
3D Architectural Rendering
Account Administration
Account Portfolio Management
Account Relationship
Account Sales Strategies
Acquisition Sales
Administration CRM et ERP
Affiliate Management
Aftersales
Analytical Skills
B2B
B2C
Behavioral Analytics
CRM
Commercial Account Management
Communications Management
Creative Problem Solving
Customer Acquisition
Leadership
Military Leadership
Negotiation
Philosophy
Project Management Skills
Salesforce
Open for
fulltime
Work Experience
Swiss Army
2020-05 - 2020-11
Group Leader
Neuchâtel
fulltime
• Led and designed a project leading to a visual presentation in both French and German, given in front of a 50-people audience • Managed teams up to 30 people and trained new recruits Key achievement: Head of the task force team on the final mission of a +1000 men military unit exercise
Plum'Art
2018-08 - 2020-05
Sales Associate
Vaud
parttime
• Established offers and visual support for customers • Offered meticulous customer support for clients in 3 languages: English, German, French • Created and developed strong relationships with manufacturers (B2B) regarding products to achieve the best quality possible Key Achievement: Conversion rates of 75% upon 3rd month, raised to 80% after 1 year
Self-employed
2016-09 - 2018-06
Affiliate Manager
Remote
freelancer
• Built solid client relationships • Generated new leads and expanding target markets Key Achievement: Developed customer acquisition strategies for a private investor resulting on a 33% margin profit after 6 months
Adidas Group
2014-09 - 2015-02
Sales Associate
Vaud
fulltime
• Provided high levels of customer satisfaction in sale services