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About

Senior Digital Project Manager | Digital Transformation & Sales Development

Sales development and digital transformation specialist with 6+ years deploying CRM &
Customer Service management solutions across global organisations in retail, luxury,
and aviation. Experienced in end-to-end rollouts, stakeholder management, process
mapping and change management. Currently looking for roles 
Native English and French, proficient in Spanish and Italian.

Social Media:

Skills

Acquisition Marketing

Development of Sales

Open for

fulltime

parttime

cofounder

Work Experience

Servette FC

2011-07 - 2013-05

Workplace
Team Captain
Location

Geneva

Employement type

parttime

Team captain leading squad to Swiss Cup Final and Top-2 Elite League finis. u18 Swiss National team member.

IWC Schaffhausen

2021-03 - 2023-04

Workplace
Marketing & CRM Manager
Location

Schaffhausen

Employement type

fulltime

Led CRM platform deployment and data governance serving as internal SME for digital implementations of maintenance logistics infrastructure with vendors and global partners. Led global recurring training series and reporting program aligning strategy across analytics and operational functions

Inner

2025-11 - 2026-05

Workplace
Founder & CEO
Location

Zürich

Employement type

cofounder

Building a specialised athlete platform for rehab coordination and recovery management, strengthening relationships with physicians and support systems.

On AG

2023-05 - 2024-08

Workplace
Global Customer Service DTC Project Specialist
Location

Zürich

Employement type

fulltime

Led global implementation of platform initiatives for customer service operations and ecommerce campaigns in fast paced growth environment. Developed rollout documentation, training materials, and data reporting of business initiatives driving user adoption of DTC service workflows

Embraer Executive Jets

2018-11 - 2020-05

Workplace
Business Analyst & Continuous Improvement Agent
Location

Melbourne, Florida, USA

Employement type

fulltime

Implemented scheduling and deployment solution for sales managers/engineers across global target markets, directly supporting a 109-unit annual jet sales target. Identified process inefficiencies through structured business analysis, implementing Lean framework and initiatives.

Florida Institute of Technology

2017-07 - 2018-05

Workplace
Professional Football Player
Location

Melbourne, Florida, USA

Employement type

parttime

Pitt Soccer

2013-07 - 2017-04

Workplace
Professional Football Player
Location

Pittsburgh, USA

Employement type

parttime

Managed team operations and academic mentorship, achieving the university highest team GPA and overseeing all outreach and off-season activities

Academic Experience

Florida Institute of Technology -

 

2017.07 - 2019.04

Master of Business Administration, MBA in Business Administration

University of Pittsburgh, Katz Business School -

 

2013.07 - 2017.04

Bachelor of Science, BSc in Finance, Economics