Rui Afonso
Location
Zürich
Field of Study
Web Development
Expertise
Full-Stack Web Development
About
JavaScript | React.JS | Node.JS
I am a creative Full-Stack Web Developer with a background in music and management. My passion for problem-solving and detail are skills I've acquired over time after about 15 years of working in direct client contact. With more than 10 years of experience leading a bass section in an orchestra, I consider team spirit at work an essential point in the development of unique applications. I decided to change career after wanting to give myself a new challenge, combining my love for technology and my knowledge about programming acquired through my hobbies. My career goal is to belong to a frontend team in a company that shares the same values as mine and that I can add something with my personality and knowledge. Skill set: HTML5, CSS3, SASS, Bootstrap JavaScript, Typescript, Node.js React, React Native, Angular, Redux MongoDB, Expo, AWS JSON, RESTful, Git • Responsive Design • Communication, management, team work. • Creativity, empathy, fast learning, methodology I believe that networking is an important part of the learning process, so feel free to contact me or view my portfolio here: https://ruiafonso.com Let's connect.
Skills
AWS
Agile
Angular
Bootstrap
CSS
Git
HTML + HTML5
JSON
Javascript
JQuery
MongoDB
MySQL
Node.js
PWA
PostgreSQL
RESTful WebServices
RESTful architecture
React Native
React.js
Redux
Responsive Web Design
Scrum
Three.js
TypeScript
Visual Studio Code
Open for
fulltime
parttime
internship
Work Experience
Vodafone
2016-04 - 2017-02
Call Center Operator
Braga - Portugal
fulltime
- First and second line customer service, solving problems related to billing, service installation and new contract creation; - Back-office service, giving product-related support to Vodafone stores, organizing mailbox, monitoring installations by giving support to technicians responsible for installing fiber optics.
Apple
2017-05 - 2018-05
AppleCare Technical Advisor
Braga - Portugal
fulltime
- First line customer service for all Apple products in Spanish-speaking countries, English-speaking countries and Portugal; - On-site support to junior agents, quality control and SLA monitoring according to company standards; - Monitor performance through reporting and statistical analysis.
FNAC
2018-10 - 2019-05
Department Store Salesperson
Coimbra - Portugal
fulltime
- Stock organization for easy access in product replacement; - Mastering the techniques and strategies for selling products and services, considering the focus on the client and achieving the results proposed by the team leader; - Excellent customer service with good communication skills, team spirit, initiative and dynamism, following the company values.
Hospital Trofa Saude
2019-09 - 2021-02
Client Manager
Lisbon - Portugal
fulltime
- Optimization of the management of the operating room agenda and the office surgery of more than 15 medical specialties for two hospitals of Trofa Saúde in the Lisbon area - Organization of documentation to request authorization for surgery to the client's health insurance. - Weekly report on percentage of surgeries performed, medical specialties, invoiced amounts and planning.
Fujitsu
2021-02 - 2021-09
Service Desk Agent
Braga - Portugal
fulltime
- Support for normal technical issues related to Microsoft products, operating system, basic networking, PCs for Schneider Electric in Spanish-speaking countries, English-speaking countries and Portugal. - Resolve problems as needed to provide the required level of service and meet or exceed customer/SLAs expectations. Monitor performance through reporting and statistical analysis.
Academic Experience
Universidade do Minho - Braga -
2012.09 - 2016.07
Bachelor of Arts, BA in Music