13+ years providing IT support for Windows (XP, 7 to 10, up to windows server 2016 and up office 365) Citrix (more. on client-side), POS, systems virtual machines, SAP environment and user management services (active directory, distribution list, share email).

I would describe myself as a business focus, customer focus, solution focus, Senior IT technician in infrastructure.

 Achievements include participating in a Windows migration, supporting up to 1,000 staff (in 10 departments) and 1 offshore service provider.  Sectors: hospitality (4+ years)  , 2+ years within a manufacturing environment (Zimmer Biomet), telecom (3 yrs), FMCG (3 yrs),, medical devices (2 yrs).  Employers/contracts: Swisscom (through The Beecompany AG), Nestlé (through Bechtle AG, ITS SA), FRHI Hotels & Resorts (now part of AccorHotels), Huawei Technologies Switzerland AG; currently engaged by Dolder Hotel AG.  Trilingual (English, French, German).