o Design internal technology intelligence system of gathering external innovative opportunities, in support for business intelligence o Facilitate communication between technology teams and business teams, by translating their different needs via different channels o Support in design thinking workshops, to improve internal processes of technology intelligence to better meet the needs of customers

o Design of visualization tool, in support for academic stakeholder management and efficient patent analysis o Management of the Cisco Technology Radar, through coordination of international expert network, maintenance of the database, and release of quarterly report