 Managed more than 35 projects for 10 years, in the sector of Financial Services and Private Banking, leading multidisciplinary teams until 20 FTEs, across several locations and different cultures (Europe, Africa, and Asia).  Coordinated a back-office team, for a private bank, performing support of the systems (Olympic /Finastra SWIFT), IT services, and projects to meet legal and regulatory requirements.  Directed the implementation of ERP Dynamics AX 2012 projects (GL, AP, AR, FA, HR, Payroll, Budgeting and Bank modules) for more than 25 legal entities (Sovereign Wealth Fund, Private Management Fund, Family Office group), from the proposal phase to the project closure, performing functions from Subject-Matter Expert (SME) to hybrid Business Analyst/Project Manager, across Switzerland, UAE, Mauritius and Angola. ● Actively defined the business strategy and coordinated the implementation of collaborative tools, Document Management Systems and processes improvement in the scope of Quality Management (ISO9001:2015) and Digital Transformation.

 Resolved a backlog of 1.000 issues/minor change requests, during the leadership of a team of 4 elements in the scope of application support and maintenance of two web applications (corporate loans and private mortgage) for the bank branches network of a BIG 5 UK commercial bank.  Developed a reporting toolkit using MS Office Suite for a BIG5 UK commercial bank, integrated with IBM Service Manager, to get a central view of the application support activities, KPIs, application incidents and maintenance time, improving the tickets resolution monthly time by 25%.  Coached and trained groups of 10 new consultants on core database and PL/SQL competencies, during the onboarding process, as a Subject-Matter Expert in databases. Part of a consulting team as a PL/SQL developer and database architect, aiming the complex implementation of several solutions for a commercial bank (BIG 5 Iberian commercial banks), of which stand out:  A Fair Value Hedging calculation engine to improve the Swaps financial coverage operations according to IAS39 (Interest Rate Swaps).  A core application for management, monitoring of real estate funds and calculation of the value of the participation units in a fast, standardized and automatic mode.  A tool to support the statistical calculation of risk and recovery factors in the event of personal and corporate bankruptcy, through a testing and continuous improvement approach to the calculation algorithm.