• Representative for Amazon Key For Business (personally ranked within the Top 20 Account Managers nationwide) • Specialized in customer acquisitions, retention, sales, and marketing presentations • Customer service: act as liaison between clients and technicians • Conducted job interviews and successfully trained newly hired employees

• Fulfilled patrons’ daily requests (technical issues with computers/printers, books/device loans, library software navigation) • Upgraded and implemented the university’s charger checkout system by creating visual references to help students and staff quickly identify charger models and cable types

• Coached countless adults and children over the course of 10 years to overcome aquaphobia and become successful swimmers/competitors • Developed and managed swimming teams • Trained entry-level swimming teachers into becoming full-fledged instructors • Single-handedly created and led

• Oversaw venue preparation and supervised meal distribution • Organized and coordinated athlete travel, venue set up and tear down, competition logistics, and media content of the competition’s swimming portion