Surabhi Singh
About
UX/CX Researcher
PhD in Sociology with experience in leading UX/CX research projects
Social Media:
Skills
Behavioral Interviewing
Consumer Surveys
Customer Satisfaction Research
Digital Research
End User Research
Expert Reports
Field Research
Heuristic Evaluation
Qualitative & Quantitative Research Methodologies
Qualitative Research
Usability Testing
User Experience
User Interaction
Open for
fulltime
parttime
internship
shadowing
mentoring
cofounder
Work Experience
E-commerce / Generative AI tool
2023-09 - 2023-09
UX Researcher ( Freelance)
Zürich
freelancer
UX audit of e-commerce platform Usability testing of Generative AI tool
Google (Contract via RM Group)
2022-06 - 2022-08
UX Researcher
Zürich
fulltime
MUUME AG
2021-06 - 2022-05
UX RESEARCHER
Zürich
fulltime
Multiple projects
2019-11 - 2021-06
UX Researcher
Zürich
freelancer
Academic Experience
Banasthali University -
2011.01 - 2016.01
Doctorate, Dr. in Sociology