Provide expertise and support to the life sciences industry, bridging the gap between business and technology in Project Management & PMO, Stakeholder Management, Omnichannel Strategy, Customer Engagement. Immedica Pharma Germany GmbH (05/2024 – 11/2024) • Support the launch of Akynzeo IV and the expansion of oncology supportive care in Switzerland, implementing sales data/competitive intelligence-fuelled strategic account plans and marketing activities, in collaboration with Medical and Market Access. • Execute brand strategy through field activities (on-site and virtual calls, congresses, webinars), developing accounts and trusted partnerships with oncologists and pharmacists to ensure an optimal treatment for patients with chemotherapy-induced nausea and vomiting.

Set up projects and solutions in complex environments ranging from R&D to Commercial, by translating ambiguous briefs into detailed and structured execution plans. • Delivered the technical roll-out (training and documentation) of SalesForce.com for Patient Engagement teams in UCB’s global rare diseases franchises.

Led large-scale R&D programs and projects with a CHF 20 million projected budget, spanning consumer insights, preclinical, clinical, and regulatory facets. Specializing in novel categories such as Consumer Health (Sleep, Energy, Mental Health), Inhaled Therapeutics, and CBD. Instrumental in supporting concept definitions, driving project initiations with a focus on risk assessment and safety.

Similar as above. • Collaborated with primus consulting group GmbH to design and roll out a cloud-based CRM plug-in used to create and manage account plans and interfaced with a meeting management module.

(6-month contract at the Swiss affiliate) • Led successful product launches in the pharmaceutical industry with a focus on digital strategy alignment and portfolio management. Drove the launch of Vyndaqel for transthyretin amyloid cardiomyopathy, overseeing non-promotional digital activities, KPI development, and field force tools. • Managed the endocrinology portfolio during the COVID-19 pandemic, ensuring business continuity through strategic adaptation of materials and effective market analysis.

• Pioneered the design and implementation of the Account Planning Excellence framework, emphasizing rare metabolic diseases and haematology franchises. • Successfully redesigned account segmentation processes, created actionable dashboards, and provided guidance to local sales and marketing teams. • Led the development of the Commercial Excellence community (60+ countries), helping set a common strategy and promoting a culture of collaboration, openness, and responsibility.

Deputy of the SFE Director • Drove global commercial effectiveness across 12 regions by providing strategic guidance to local sales organizations, focusing on account management, segmentation, targeting, transparency/Sunshine/EFPIA acts, and digital/multichannel activities. Defined, optimized, and guided governance and core business processes for Sales Force Effectiveness. • Oversaw the management of the global CRM solution (Mobile Intelligence) for Vifor Pharma affiliates, supporting 550+ users. Coordinated technical support with QuintilesIMS (now IQVIA), led and implemented global and local changes, and continuously measured end-user satisfaction, defining corrective actions accordingly. • Developed a central reporting tool for field force and business performance management. Implemented Business Analytics (Xtelligence) and defined KPIs, master dashboards, and scorecards. Led the roll-out of Xtelligence in affiliates, trained line managers, and assisted in implementing local SFE reports. • Advised and assisted Global Medical Affairs in implementing the MSL field force worldwide. • Developed and moderated the SFE/CRM community (VIFORCE.together) while offering local SFE support and training. o SFE Manager at Vifor Pharma France (May-September 2016)

• Led consulting assignments showcasing expertise in healthcare solutions. • Managed IT-oriented projects and advised on the very first omnichannel solutions.

Additional function: Account Manager for UCB Switzerland and UCB Austria Led CRM implementation projects (including business requirements and roll-out) and managed specific IT projects.

Member of the affiliate’s leadership team Team: 3 direct reports • Led technical implementations and coordinate customer support activities and projects (helpdesk, training, hardware management, software customization) in Switzerland and Austria (20+ companies, 450+ end users). • Managed internal IT infrastructure (clients, servers, network, communication) – 30+ users.

Team: 2 direct reports • Coordinated technical operations with dedicated corporate teams and affiliates. • Designed and optimised support processes between affiliates and global software development teams.

Provided technical support (on and off-site) for Cegedim affiliates on CRM and IT issues.

Provided technical support and training to affiliates, distributors, and municipalities.

Acted as the interface between R&D, Manufacturing, and suppliers for production launch of hardware components.

Guest lecturer at the International Institute of Management in Technology (University of Fribourg, Switzerland) on “Communication” module for the Certificate in Advanced Studies “Soft Skills in Project Management”. Consultant/Trainer at the International Institute of Learning on Project Management Fundamentals. Presented "From Risks to Requirements: an approach to project initiation" at International Project Management Day 2023, PMI Chapter Sri Lanka (11/2023), and PMI Chapter France (12/2023).