- Digitalisation on multiple levels of the hotel structure - Created and executed a development plan for an exclusive app for hotel customers; reduced front desk costs by 30 % and built a customer base of 5000+ members - Introduced core marketing strategy and design proposition for social media platforms and booking platforms; CRT increased by 45 %; managed web redesign with an increase of conversion rate of 30 % - Event organisation and management - Planned and delegated conferences, business/private events, and weddings for up to 150 people - Hotel Receptionist and Front Desk Assistant

- Monitoring of campaign performance and reporting - Responsible for 10 clients and a marketing budget of 15 000 € per client - Social media presence for several products and active brand development - Led the launch of products on social media including the development of brand awareness

- Implementation of new software for the manufacturing process - Product owning and implementation of software for Sales - Representatives; helping to plan and manage inquiries and production, with a time save averaging 12 % of a working day - Assistant to CEO for projects, daily tasks, and meetings - Provided information, gathered and analysed a range of data and documents; co-planned and co-executed 17 projects within the company including innovation of manufacturing processes, solar energy, and subsidy administration; project budget combined was more than 1 200 000 € - Internal Internship as Sales Representative - Performed a two-month internship to understand better the processes within the company; acquired 1.4x number of clients above the company average - CRM and social media management - Created social media content, including website content; maintained relations with exclusive clients including personal encounters