As a Business Development & Marketing Intern, you will be responsible for answering inbound user requests across multiple channels, and liaise with Product, User, and other team members to find solutions, or pass along feedback. Your duties will also include monitoring feedback trends and reporting to the team in order to proactively identify and address any potential pain points or new feature ideas. You will also assist in the newsletter and other content creation, and other tasks with the marketing team. Ultimately, you will gain experience in all areas involved in growing a strong user base, and gain knowledge in many startup business operations. Where: in our Zürich office, in addition to some remote days as a possibility. When: start date is not as important as the finding the "right" candidate. We can agree on a date that works for you How long: we ask for a minimum of a 3 month duration, with a preference for candidates available for 6 months. The position is able to continue part-time as a working student, or other full time positions can be discussed after 6 months. Why: we work fast and flexible, and get stuff done. We grow and nurture standout talent. All Liivians are empowered to take decisions that bring the product to new levels. We value our interns, and all internships are paid positions with opportunities to continue within Liiva. Responsibilities Assist the User team in responding to customer inquiries and support other teams when it comes to creating Liiva fans Add your creative inputs into our Marketing activities, including newsletter generation Develop and implement your own initiatives! You have ideas, and we create the environment to let them loose Synthesise user feedback and relay to User and/or Product team members Report to our Chief Business Officer (CBO), and have regular 1:1s to receive feedback on your strengths and career objectives Requirements Must have's University courses focused on Business Administration, Marketing, Hospitality, or other related fields Excellent communication and problem-solving skills Drive to participate fully in an early stage company, and the ability to work with many different teams to meet user needs Customer-centric is a must! Swiss German fluency (primary user language) and English (company language) are must-haves Swiss, EU, or other passport holder that has current permission to work in Switzerland Nice-to-have's Some experience with CRM systems is useful Experience in startups, PropTech, or other related fields Fluency in French or Italian Please apply with a CV in English or German. The position is set up to handle a 100% workload, but as we are building up many positions in the team, there is the flexibility to adjust the workload to 80-90%. About Liiva & Company Culture Founded in early 2021, our August launch has seen great user response! We enable current and future homeowners in Switzerland to organize all housing information digitally, in addition to enhancing both the property search experience and also the modernization process. As a team of 20 (Zürich) + 15 (Warsaw) members, we are at the ground level of building the company culture. A few words to sum it up: participatory, ownership, radical honesty vs. simple transparency, and daring to be bold! Benefits We hire exceptional talent. Our Employer Value Proposition focuses on a core philosophy: Liiva develops. To enable our team to continue doing their best work and becoming their best professional and personal selves, we develop three areas: Skills, Team, and Life. During the internship, you can enjoy all Team benefits from day one. Should the internship convert into a permanent position, you will also be entitled to the Skills and Life benefits. Apply on the careers section of our website: https://www.liiva.ch/en